1. Introduction
Welcome to Ciel Home Decors, your trusted source for high-quality knitted jersey fitted bedsheets.
By accessing or using our website and services (the “Services”), you agree to comply with these Terms of Service (“Terms”).
Please read them carefully before using our website.
2. Eligibility
By using our Services, you confirm that you are at least 18 years of age or have obtained parental consent to enter into a legally binding agreement.
You must be able to comply with all terms and conditions stated in these Terms.
3. Account Registration
To access certain features of our Services, you may be required to create an account.
You agree to:
- Provide accurate and complete registration information
- Update your account information when necessary
- Maintain the confidentiality of your account credentials
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate any account at our sole discretion.
4. Orders and Payments
4.1 Order Acceptance
All orders placed through our website are subject to acceptance by Ciel Home Decors.
We reserve the right to refuse or cancel any order due to inaccuracies, pricing errors, stock unavailability, or any other reason.
4.2 Payment Terms
You agree to provide valid payment information at the time of purchase.
By placing an order, you authorize us to charge your selected payment method for the total amount, including applicable taxes and shipping fees.
4.3 Pricing and Availability
All prices are subject to change without prior notice.
We reserve the right to modify or discontinue products at any time.
All orders are subject to product availability, and we cannot guarantee stock availability at the time of purchase.
5. Shipping and Delivery
5.1 Shipping Policy
We offer various shipping options, and estimated delivery timelines are displayed during checkout.
Delivery timelines are estimates only and may vary due to circumstances beyond our control.
5.2 Risk of Loss
Once the order is handed over to the shipping carrier, the risk of loss or damage transfers to the customer.
We are not responsible for delays or damages caused by shipping carriers.
6. Returns and Refunds
6.1 Return Policy
We offer a 10-day return policy for most products.
Products must be returned in their original condition and packaging. Customized or personalized products are non-returnable.
6.2 Refunds
Upon receiving and inspecting the returned item, refunds will be processed within 7–10 business days.
Refunds will be issued to the original payment method used during purchase.
Shipping charges are non-refundable.
6.3 Exchange Policy
We do not offer direct exchanges.
To exchange an item, customers must return the original product and place a new order separately.
7. Product Descriptions
We strive to provide accurate product descriptions and information.
However, we do not guarantee that all product descriptions, images, or content are completely accurate, current, or error-free.
If a product received differs significantly from its description, your sole remedy is to return it in unused condition.
8. Intellectual Property
8.1 Ownership
All content on our website, including text, graphics, logos, images, and software, is the property of Ciel Home Decors or its licensors.
You may not copy, reproduce, distribute, or use any content without prior written permission.
8.2 User-Generated Content
By submitting reviews, comments, or other content to our website, you grant us a perpetual, non-exclusive, royalty-free license to use, reproduce, and distribute such content.
9. Limitation of Liability
9.1 No Warranties
Our Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error-free operation of our Services.
9.2 Limitation of Liability
To the fullest extent permitted by law, Ciel Home Decors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.
9.3 Maximum Liability
Our total liability for any claim related to our Services shall not exceed the amount paid by you for the product or service in question.
10. Indemnification
You agree to indemnify and hold harmless Ciel Home Decors, its affiliates, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
- Your use of our Services
- Your violation of these Terms
- Your infringement of third-party rights
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting us directly.
Upon termination, you must stop using our Services immediately.
11.2 Termination by Us
We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, for violations of these Terms or any other reason.
11.3 Effect of Termination
Upon termination, all rights granted to you under these Terms will immediately cease.
Any provisions intended to survive termination shall remain in effect.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed and interpreted in accordance with the laws of HR, India.
12.2 Dispute Resolution
Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration.
The parties agree to submit to the jurisdiction of the courts located in Panipat, HR.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will become effective immediately upon posting on our website.
Continued use of our Services constitutes your acceptance of the revised Terms.
14. Contact
If you have any questions regarding these Terms of Service, please contact us using the information below:
Email: abhishek@cielhomedecors.in
Address:
KALLU PEER WALI GALI, KABRI ROAD,
NEAR PACCA PHATAK,
Panipat, HR, 132103, IN
